• My SIM/device is not connecting. What can I do?
• Diagnostic Tool
• How can I connect my SIM-based device to the mobile network?
• MCC and MNC information
• My SIM does not have a data connection
• My SIM is not making outbound CSD calls and/or receiving inbound CSD calls
• My SIM is not making outbound voice calls and/or receiving inbound voice calls
• My SIM is not sending and/or receiving SMS
• My SIM is purged. What does this mean?
• Network Logs
• SIM refreshes
• What does my device’s signal strength suggest?
• What is a Ping?
• Why can't I ping my SIM?
• Why is my ping failing?