Needed for the functionality of the portal DevicePro (via SIMPro ) or mCOP 2.0:
In order to View the router status in the portal, the option 'SNMP Remote Access' must be enabled in the router. Below are the necessary steps to activate "SNMP Remote Access" for Teltonika Router and Advantech Router.
Teltonika Router
Steps to activate 'SNMP Remote Access':
- Log into the WebUI using a web browser.
- Enable the Advanced mode (top):
- Under System -> Package Manager, check if the SNMP-Package is installed on the router:
If the SNMP package is not present, installation is required. For this, the router must have internet access, for example, via a SIM card or an internet router connected to the WAN port. The SNMP package can then be easily searched for using the search field with snmp and installed by selecting "Install".
Alternatively, the SNMP package can be downloaded from the Teltonika homepage and installed using the "Upload package" option.
- Under Services -> SNMP -> SNMP agent settings, enable the options 'Enable SNMP service' and 'Enable remote access' and click on 'Save & Apply':
- The SNMP remote access is now activated, allowing the portal to read data from the router and display it in the router cards.
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Recommended security settings (optional):
Particularly when using a public IP address, it is advisable for security reasons to restrict SNMP remote access to specific source IP addresses via portal.
Under Network -> Firewall -> Traffic Rules click at 'SNMP_WAN_Access' on 'Edit':Now enter the following IP address ranges under Source IP address:
Source IP address: Info: 185.39.176.84/30 SNMP remote access via DevicePro (and mCOP 2.0) 185.39.176.88/29 SNMP remote access via DevicePro (and mCOP 2.0) 185.39.178.84/30 SNMP remote access via DevicePro (and mCOP 2.0) 185.39.178.88/29 SNMP remote access via DevicePro (and mCOP 2.0) 46.16.216.10 SNMP remote access via mCOP 46.16.220.10 SNMP remote access via mCOP
Advantech Router
Steps to activate 'SNMP Remote Access':
- Log into the web interface of the router using a web browser.
- Under Configuration -> NAT, enable the option 'Enable remote SNMP access on port' 161 and save the setting with 'Apply'.
- Under Configuration -> Services -> SNMP, ensure that the option 'Enable SNMPV1/v2 access' is activated (Advantech default setting).
- The SNMP remote access is now activated, allowing the portal to read data from the router and display it in the router tiles.
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Recommended security settings (optional):
Particularly when using a public IP address, it is advisable for security reasons to restrict SNMP remote access to specific source IP addresses via portal.
Under Configuration -> Firewall -> IPv4, enable the option 'Enable filtering of incoming packets', add the following source IP addresses and click on 'Apply':
Source: Protocol Target Port(s)
Action Info: 185.39.176.84/30 UDP 161 allow SNMP remote access DevicePro 185.39.176.88/29 UDP 161 allow SNMP remote access DevicePro 185.39.178.84/30 UDP 161 allow SNMP remote access DevicePro 185.39.178.88/29 UDP 161 allow SNMP remote access DevicePro 46.16.216.10 UDP 161 allow SNMP remote access mCOP 46.16.220.10 UDP 161 allow SNMP remote access mCOP <empty> UDP 161 deny Drop all other SNMP requests <empty> all <empty> allow Allow all other incoming packets