Select the SIMs you wish to apply the Tariff Holiday to.
Note: You can only apply Tariff Holiday to SIMs with the same Tariff. Tariff Holiday settings will need to be applied to your tariff's in SIMPro, before you can schedule a Tariff Holiday. Please contact your Account Manager, if you would like more information on which networks are supported.
Click More Actions.
Click 'Apply Tariff Holiday'.
In the screen that appears, select the From and To dates and click Create Request.
Note: A Tariff Holiday can only be applied for full calendar months (e.g. 1st of November 2024 to 30th of November 2024).
A request created popup appears.
If the schedule is successful, the workflow status for the selected SIMs will change to 'Tariff Holiday scheduled'.
When the schedule Tariff Holiday is applied to the SIM, the SIM Customer status will change to 'Barred - Tariff Holiday'. SIM administrators for your Billing Account in SIMPro will also be notified, when the SIM status changes.
When the Tariff Holiday is applied, the Line rental for the selected SIM will change to the Tariff Holiday Line Rental.
Note: To know more about Tariff Holiday Line Rental, please contact your Account Manager.