If you require either your username or email address to be changed, your current user will need to be cancelled and a new user created.
To cancel new user
- Log in to SIMPro and click on Account > Users
- Click into the User and select Edit.
- You must deselect Enabled and then select Cancelled
- Select Update
When cancelling a user, this is a permanent cancellation, and you will not be able to re-enable the user later.
Note: To cancel and create users in SIMPro, you must have admin rights to the platform. If your access needs adjusting, please contact us: support@wirelesslogic.com