How to receive service update notifications

To receive updates of any planned maintenance, sign up for service update notifications:

  1. Log in to SIMPro and click on Account > Billing Accounts.
  2. Click the Edit button to amend your account.
  3. Scroll down to the email addresses section and add your email address to the Outages email address box:


  4. You will now receive email notifications about any planned service updates, as well as any unplanned outages.
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