There are three ways to find out about any planned or unplanned outages in SIMPro:
- Log in to SIMPro and click on Help > MNO Outages to view details of any outages.
- You can sign up for outage alert notifications to be sent to your email address:
- Under Account > Billing Accounts, click on Edit.
- Scroll down to the email addresses section and add your email address to the Outages email address box:
- Another way to check for outages is to look in the Service status box in the top right corner of any SIMPro page:
The service status box will change colour depending on the outage:
- Green: No issues
- Blue: Planned maintenance
- Orange: Unplanned outage.