Note: There are now multiple ways to set up alerts, depending on your requirements. The method described below will send a single alert, once a day. For near real-time alerts (and usage capping) see What are Caps & Alerts?
Once you upgrade your SIM(s), a new tariff is created and linked to your SIM(s). The usage alerts linked to your old tariff will no longer work.
You will need to log in to SIMPro and update your usage alerts to begin receiving them again.
For more information on how to update your usage alerts, please use the attached guide.
Caps & Alerts
You may be looking for our new Caps & Alerts feature which is now available with enhanced usage monitoring and capping capabilities. See the Caps & Alerts Help Centre articles at the bottom of this page for more information.
Please note: usage data on both platforms is sourced via Radius — only private APN usage will be available.
- https://help.wirelesslogic.com/hc/en-gb/articles/15121506307858-What-are-usage-alerts
- https://help.wirelesslogic.com/hc/en-gb/articles/21331317403026-How-to-add-email-recipients-for-SIM-usage-alerts
- https://help.wirelesslogic.com/hc/en-gb/articles/33819468082066-How-to-view-and-analyse-the-consumption-of-your-cards
- https://help.wirelesslogic.com/hc/en-gb/articles/15402876501906-I-am-no-longer-receiving-usage-alerts-after-a-SIM-upgrade