Why am I still being charged for my data pool?

What is a data pool?

Your data pool is a data allowance that can be shared across all SIMs included in the pool. 

How am I billed for my data pool?

You will be charged monthly and overage charges apply if the data exceeds the inclusive allowance of the pool. Data pools are billed a month in arrears to capture the usage on the SIM(s).

For example, if you cancelled your data pool in October, you will be charged for the data pool until the end of November.

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