The Access Point Name (APN) is what allows the SIM to connect from a device to the data network.
Correct APN details are therefore required for the device to successfully authenticate and start a data connection.
The APN details can be found in the email we sent when completing your order; there will be an Excel spreadsheet attachment.
You can also find the APN details in SIMPro:
- Log into SIMPro and click Subscriptions.
- Click on the ICCID link of the SIM you want to check:
- Scroll down and find the APN details under Status details. You can view all APNs and the current APN in this box:
If you do not have access to SIMPro or your order completion email, please contact us: support@wirelesslogic.com. We will be able to provide the correct details.