| WL Reference Number | 2713910 |
| Start Date and Time: | 10/11/2026 00:00 |
| End Date and Time: | |
| Incident Classification: | P1 (WL DEV & SYS.) |
| Next Update: | (P1) 1 hour |
Dear Customer,
We are currently experiencing an issue with our Usage Alert function within the SIMPro5 platform, which has resulted in customers not receiving daily usage alert emails.
Latest update:
ALL CONNECTIVITY TYPES
SIMPro
Please note all times mentioned are in UTC.
We apologise for any inconvenience caused and we thank you for your patience.
Should you have any questions or require further assistance, please do not hesitate to contact: [support@wirelesslogic.com](mailto:support@wirelesslogic.com) quoting reference: 2713910