| WL Reference Number | 2528616 |
| Start Date and Time: | 14/06/2026 14:50 |
| End Date and Time: | 14/06/2026 15:09 |
| Incident Classification: | P2 (WL NetOps) |
| Next Update: | (P2) 3 hours or as per incident owner advice |
Dear Customer,
Please be advised that SIMs may have experienced a data service issue on Conexa OS and Telenor Denmark. Data service has been restored, and our engineers are monitoring the service. We apologise for any inconvenience caused and thank you for your continued patience.
Latest update:
Resolved
APNs/Systems/Services impacted: Private APN's, Private Fixed No VPN, Private APN Public Fixed, Private APN IPSEC VPN, Private APN IPSEC With BGP, Private APN SSL, Private APN Open VPN, Private APN Custom Interconnect, Managed Customer APN Fixed IP, Managed Customer APN Dynamic, Private APN Open VPN SIM to SIM, NetPro L2TP, DMVPN, Anomaly Detection
Services Affected: Conexa-OS, Telenor Denmark
Please note all times mentioned are in UTC.
We apologise for any inconvenience caused and we thank you for your patience.
Should you have any questions or require further assistance, please do not hesitate to contact: support@wirelesslogic.com quoting reference: 2528616