SIM minimum term start times will vary, depending on what has been agreed contractually with us.
However, the minimum term will usually start as follows:
-
New SIM order (Active): Minimum term period will start from the date we dispatched your order to you.
Note: This is usually the same date as the SIM activation, unless you have specifically requested a different activation date to your order date. - Self-provisioning: Minimum term period will start from the date the SIMs are activated in SIMPro.
- SIM sent as 'Active Test': Minimum term period will start when the SIM is activated, which will happen when the SIM meets the agreed test thresholds.