| WL Reference Number | WL2655096 |
| Start Date and Time: | 10/02/2026 17:28 |
| End Date and Time: | 10/02/2026 21:42 |
| Incident Classification: | P3 (MNO) |
| Next Update: | No further updates. |
Dear Customer,
ConexaOS network delays caused delays in progressing SIM operations (such as activation and cancellation). The backlog is being cleared now, with an ETA of around 2–3 hours to complete.
Latest update:
The backlog has been processed and the system is operating without delays.
Conexa-OS
Please note all times mentioned are in UTC.
We apologise for any inconvenience caused and we thank you for your patience.
Should you have any questions or require further assistance, please do not hesitate to contact: [support@wirelesslogic.com](mailto:support@wirelesslogic.com) quoting reference: WL2655096