| WL Reference Number | #2630427 |
| Start Date and Time: | 17/09/2026 13:48 |
| End Date and Time: | 17/09/2026 14:13 |
| Incident Classification: | P1 (WL NetOps) |
| Next Update: | (P1) 1 hour |
Dear Customer,
A network incident has been detected and is currently under investigation by our engineering team. Further updates will be provided as more information becomes available.
Latest update:
Resolved – The network issue affecting customers is resolved as of 14:13 UTC, 17 September 2026. Between 13:48 and 14:13 UTC on 17 September 2026, a network issue resulted in an outage of approximately 25 minutes. Root cause is not yet confirmed; our engineering team is continuing to investigate.
ALL CONNECTIVITY TYPES
SIMPro; ALL MNOs
Please note all times mentioned are in UTC.
We apologise for any inconvenience caused and we thank you for your patience.
Should you have any questions or require further assistance, please do not hesitate to contact: [support@wirelesslogic.com](mailto:support@wirelesslogic.com) quoting reference: #2630427