| WL Reference Number | 2567880 |
| Start Date and Time: | 15/03/2026 00:18 |
| End Date and Time: | |
| Incident Classification: | P2 (WL NetOps) |
| Next Update: | (P2) 3 hours or as per incident owner advice |
Dear Customer,
Wireless Logic engineers are observing a partial degradation of the RADIUS service affecting WL's private APNs. Only new APN sessions might be impacted.
APNs/Systems/Services impacted: Private Fixed No VPN, Private APN Public Fixed, Private APN IPSEC VPN, Private APN IPSEC With BGP, Private APN SSL, Private APN Open VPN, Private APN Custom Interconnect, Managed Customer APN Fixed IP, Managed Customer APN Dynamic, Nucleus Network Public IP, Private APN Open VPN SIM to SIM, NetPro L2TP, DMVPN, Private APN Public NAT/PAT, Anomaly Detection.
Affected Issues: ALL MNOs.
Please note: all times mentioned are in UTC.
We apologise for any inconvenience caused and we thank you for your patience.
Should you have any questions or require further assistance, please do not hesitate to contact: support@wirelesslogic.com quoting reference: 2567880