| WL Reference Number | 2523626 |
| Start Date and Time: | 14/07/2026 16:50 |
| End Date and Time: | |
| Incident Classification: | P1 (Conexa) |
| Next Update: | (P1) 1 hour |
Dear Customer,
We have been informed of a data service degradation issue. Our team is working closely with our partner to resolve the matter and will provide further updates as soon as more information becomes available. We apologize for any inconvenience caused and appreciate your patience.
Latest update:
Dear Customer, The traffic incident is now in monitoring mode. Note: There will be a separate delay when using Geo DNS Service while queues are processed, which will take 90 minutes given current processing rates.
APNs/Systems/Services Impacted: All
Services Affected: Conexa-LD
Please note all times mentioned are in UTC.
We apologise for any inconvenience caused and we thank you for your patience.
Should you have any questions or require further assistance, please do not hesitate to contact: support@wirelesslogic.com quoting reference: 2523626