| WL Reference Number | 2515335 |
| Start Date and Time: | 07/06/2026 09:39 |
| End Date and Time: | 07/06/2026 13:52 |
| Incident Classification: | P2 (MNO) |
| Next Update: | (P2) 2 hours |
Dear Customer,
COM4 has reported a service degradation affecting cellular connectivity services. The issue has been attributed to emergency maintenance carried out by one of their network partners. The incident remains under monitoring, and customer impact is still being reported, primarily by customers in Spain. Further updates will be provided as they become available.
Latest update:
Resolved
APNs/Systems/Services Impacted: wlapn.com
Services Affected: Private Fixed No VPN, Private APN Public Fixed, Private APN IPSEC VPN, Private APN IPSEC With BGP, Private APN SSL, Private APN Open VPN, Private APN Custom Interconnect, Managed Customer APN Fixed IP, Managed Customer APN Dynamic, Private APN Open VPN SIM to SIM, NetPro L2TP, DMVPN, Private APN Public NAT/PAT, Anomaly Detection, Conexa-OS
Please note all times mentioned are in UTC.
We apologise for any inconvenience caused and we thank you for your patience.
Should you have any questions or require further assistance, please do not hesitate to contact: support@wirelesslogic.com quoting reference: 2515335