| WL Reference Number | 2385148 |
| Start Date and Time: | 19/03/2026 02:00 |
| End Date and Time: | |
| Incident Classification: | P2 (WL NetOps) |
| Next Update: | (P2) 2 hours |
Dear Customer,
KPN reported issues on their network overnight from 02:00 AM UTC in several countries. This is being investigated by KPN engineers.
Latest update:
All connectivity types impacted include Public APN Dynamic, Private Fixed No VPN, Private APN Public Fixed, Private APN IPSEC VPN, Private APN IPSEC With BGP, Private APN SSL, Private APN Open VPN, Private APN Custom Interconnect, Managed Customer APN Fixed IP, Managed Customer APN Dynamic, Nucleus Network Public IP, Private APN Open VPN SIM to SIM, NetPro L2TP, DMVPN, Private APN Public NAT/PAT, Anomaly Detection, LP2P (Arkessa), and UP2P (Arkessa).
Services affected include KPN, KPN - M, KPN - SS, and KPNV.
Please note all times mentioned are in UTC.
We apologise for any inconvenience caused and we thank you for your patience.
Should you have any questions or require further assistance, please do not hesitate to contact: support@wirelesslogic.com quoting reference: 2385148