| WL Reference Number | 2666655 |
| Start Date and Time: | 14/10/2026 06:10 |
| End Date and Time: | 14/10/2026 07:16 |
| Incident Classification: | P1 (MNO) |
| Next Update: | (P1) 1 hour |
Dear Customer,
We have observed an outage affecting some Telenor Denmark services and are investigating as a priority. Our engineers are working to identify the cause and restore normal service as quickly as possible. We will provide a further update as soon as more information becomes available. We apologise for the inconvenience and appreciate your patience.
Latest update:
We're pleased to confirm that the issue has now been resolved. We will continue to monitor the service closely to ensure everything remains stable. As this incident is classified as a P1, an RCA will be communicated within 10 working days. We are sorry for any inconvenience caused.
Private Fixed No VPN; Private APN Public Fixed; Private APN IPSEC VPN; Private APN IPSEC With BGP; Private APN SSL; Private APN Open VPN; Private APN Custom Interconnect; Managed Customer APN Fixed IP; Managed Customer APN Dynamic; Private APN Open VPN, SIM to SIM; NetPro L2TP; DMVPN; Anomaly Detection
Telenor Denmark
Please note all times mentioned are in UTC.
We apologise for any inconvenience caused and we thank you for your patience.
Should you have any questions or require further assistance, please do not hesitate to contact: [support@wirelesslogic.com](mailto:support@wirelesslogic.com) quoting reference: 2666655